Who we are

Our website address is: https://www.vickijames.co.uk

What personal data we collect and why we collect it

Contact forms

We collect personally-identifiable information when you contact us, either via a contact form, email, or phone call. This data is collected for the purposes of responding to queries and will only be used in the way you intended it to be used. We do not share this data with any third party organisation, and you are not added to any mailing lists without consent. Communications received will be retained for as long as it is necessary and relevant to do so. We periodically delete data and you may request deletion of information at any point.

Ecommerce / Check Out

We collect personally-identifiable information when you place an order to purchase an item through this website. This is necessary so that we can ship items to your delivery address. This data is only held for the purposes in which you intended it to be used and will not be shared to any third parties.

Cookies

Cookies are data files that are sent between web servers and web browsers, processor memory or hard drives (clients) to recognise a particular user’s device when the user accesses a website. They are used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Cookies can be classified as either ‘session’ or ‘persistent’ cookies. Session cookies are placed on your browser when you access a website and last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies are placed on your computer when you access a website and expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

Cookies will be set either by our website domain or by third party domains on our behalf. Cookies set by us on our website domain are referred to as ‘first party’ cookies. Cookies set by third party domains, or set on or via our domain on behalf of third parties, are referred to as ‘third party’ cookies.

Cookies do not usually contain personal information. Cookies may, however, be used in combination with other information to identify you.

We use first party and third party cookies on our website, and both session and persistent cookies.

If you require further information about cookies in general, please visit www.allaboutcookies.org

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Anonymised statistics and user information may be collected for the purposes of measuring traffic, website performance, and user profiling, but this information is not personally identifiable, and will not be shared with third parties.

Who we share your data with

Information is not shared with third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Contact information that you may enter into a contact form may be used for the purposes for which you intended (for example, using the contact form, your email address will be collected to allow for responding to your message, or payment and address details for taking payment for products, or shipping products to any address you provide). This information is not shared with any third parties without prior permission